It is essential to build a knowledge base or a knowledge graph to ensure that your customer service chatbot answers customer queries as comprehensively and independently as possible. It enables your bot to provide concrete answers and solve all your customers’ problems. One of the distinct advantages of chatbots for businesses is that they offer a wide range of applications and are not limited to the single-use case of answering customer questions. This can give you a competitive advantage so you can fill market gaps and cater to customers more effectively. Chatbots can gather the necessary information to provide effective support, especially when they are plugged into your website.

• Social media chatbots can be used to capture tickets coming in at any time of the day.
• Give it a friendly voice and a memorable name, and ultimately, encourage your copywriting team to let their creative juices flow.
• Given the relative immaturity of chatbots, this is not a focus area for most companies now but will be an important part of future chatbots.
• The chatbot market size is expected to grow from $2.6 billion in 2019 to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%.
• Research by Helpshift revealed that most consumers “dread” contacting the customer support team of a company.
• Therefore, should they be moved to a live agent, the ticket history will allow them to review previous conversations with the client quickly.

Employees that are forced to juggle many chats simultaneously and answer the same queries day in and day out are likely to experience all of the above emotions. According to the Baymard Institute, 69.82% of online shopping carts are abandoned. Major Tom uses an FAQ chatbot to start a conversation with the visitor and quickly steers them toward the desired information or next step.

Benefits Of Using A Chatbot For Your Business

In fact, brands that personalize web experiences report a 19% increase in sales. Lastly, AI chatbots are scalable at a fraction of the cost of customer support teams. While 24/7 support would require full- or part-time salary for multiple support staff working round the clock, chatbots can do this for a monthly subscription fee. The best chatbots can be programmed to answer the most frequently asked questions from your customers using natural and friendly language. They are always available to take those questions (24/7 support, remember), and they never get tired of answering them.

Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot & LiveChat integration your customers can self-serve, solve common problems, and connect with human agents when required. Also, if you have a chatbot on your website, you’ll be able to answer any questions by those who are considering your services but have not made up their mind yet. By being available for a quick chat anytime, you’ll also show them that you care for your customers and you don’t want to keep them waiting. This will give potential clients another good reason to stick around and find out more.

Key Factors to Determine the Effectiveness of Chatbots

The following chatbot industry statistics will highlight the revolution taking place around the world. He has firsthand experience in inbound marketing and content management. A lifelong bookworm and cinema enthusiast, he’s always on the chase for the hottest B2B marketing-related content out there. Since Samaritan runs on AI and machine learning, it gets smarter as more people interact with it.

Emplifi research found that slow response times were the experience that most negatively affected consumer attitudes toward a brand. To prevent this, a well-implemented chatbot can satisfy customers’ desire for fast, easy transactions, whether they are making a purchase or returning a product. But even companies using chatbots may not fully grasp all of their business benefits or the many ways that chatbots can improve the customer experience (CX). Thanks to the power of AI, the most sophisticated chatbots today can use machine learning and natural language processing to provide more value than ever to both businesses and their customers. They gather them by communicating with different people, much like humans do. The feedback or experiences shared by different customers can help improve your services, products, or make your website enhanced for your visitors.

Chatbot Benefit #9: Responding to Queries in a Timely and Professional Manner

But the most actively used and progressive chatbots are the ones used by businesses to boost their company’s growth through chatbot marketing, customer engagement and support. Even if a company’s marketing goals are different, such as lead generation or customer engagement, bots can assist in all instances by rethinking how customers communicate. So all you have to do now is set a clear goal, which will aid in the development of successful chatbots to scale your conversational marketing campaign. A conversational marketing strategy makes use of a dialogue-driven approach to marketing. With chatbots, you can use human-like interactions to guide prospects through the sales funnel easily.

As the name suggests, chatbot marketing is the strategic use of chatbots to promote your business’s products and services. Chatbot marketing allows your business to have a proactive approach to customer communication and make marketing more dynamic. Since you can simulate a human conversation with your bot, chatbot marketing can make marketing communications more natural and less salesy. Bots can be leveraged to increase customer engagement with timely tips and offers. Real-time customer communication (conversational commerce) thanks to chatbots helps customers to find what they are looking for and also evaluates different suggestions.

Offer Website Visitors Contextual, AI-Driven Support

David Cancel is the CEO of the leading chatbot development company, Drift. He asserts that people should not look to view chatbots like a human simulator, but instead see them as a better way of satisfying customer needs. A chatbot can be used to help customers schedule meetings with your sales reps or book appointments to use your services. Automating the process can be an affordable and user-friendly alternative to hiring an assistant who manages everyone’s schedules.

• Also, an HR bot can assist your employees when they seek answers to more sensitive questions they might feel uncomfortable asking a human employee.
• Bots can be extremely beneficial for automating routine tasks, responding to typical client inquiries, and even closing deals.
• Up-sell – Ochatbot exhibits up-selling techniques by recommending customers the offer of free delivery for an amount a little higher than their recent purchase price.
• AI-powered chatbots on social media messaging platforms might help your company rapidly and easily reach a larger audience.
• Chatbots have emerged as a valuable gem in the dazzling world of digital marketing.
• Using conversational AI, marketing chatbots interact with customers, recommend products, take orders, and guide users down the sales funnel.

AI chatbots can now make a business’s presence felt, allowing customers to find the right answers and at the same time, deliver a seamless experience. Overall, chatbot marketing can help businesses streamline their operations, improve customer satisfaction, and increase revenue. As businesses see a rise in customer care inquiries, they may meet this need by deploying smarter and wiser bots to answer them. There will be some preliminary expenditures connected with introducing chatbots. However, this expense may be less than the pay of a customer service person, the price of training, and so on.

Employer Branding: 7 Steps to Build it For Your Business

But before that, here is a rundown of everything you need to know to not get left out. As a result, you should never be concerned about the cost of a chatbot; otherwise, you may not be able to customize the experience. The good news is that all you have to do is use user data and then use it to personalize the experience. You can tailor the experience by using information like the customer’s name, gender, location, previous browsing behavior, and previous transactions. It shows the number of sessions opened by your chatbot simultaneously. This metric becomes more insightful when weighted with the average number of sessions opened during a time span.

So, create a concise and contextual bot conversation script that can guide customers. Add “Away” messages like – “We’re not currently online right now, but we’ll soon get back to you! Meanwhile, you can ask what you want.” Keep the bot ready to respond to “No” messages and further questions. Creating a useful chatbot that answers questions with proper answers is the first thing you need to ensure. Take a survey of your audience and customer service team to find out possible FAQs.

How to Use Chatbots for Lead Generation

Since then, a number of chatbots have been built, ranging from Jabberwacky(1988) all the way to our current best friends Siri(2010), Google Assistant(2012) and Alexa(2014). Chatbots are being used by an increasing number of eCommerce organizations to provide a better client experience and to take their marketing to new heights. Using an AI bot helps you to communicate with a larger, more focused audience while also increasing engagement on a regular basis. If you want to transform customer service performance at your company, you need to look beyond individual employee behaviors and focus on your broader customer service culture. CEO Johnny Warström has advised companies like Apple, Accenture and many more.

• It incorporated chatbots with the hope of supporting their human customer service processes and reducing costs.
• Below is an example of how UPS uses a virtual assistant to expedite customer service.
• The current adoption rate of chatbots in businesses varies by industry and location.
• Check out more examples of companies using our chatbots to improve their marketing in this article or in our case studies.
• And 34% are likely to participate in appointment shopping this year and beyond.
• From there, with just one click of a button, the site visitor gets a personalized experience.

You need a marketing chatbot to simplify the marketing process into an automated discussion that leads to an action beneficial to the business. Adapting to the individual tastes of each consumer in real-time encourages them to make a purchase. Chatbots need constant revisions, maintenance, and optimization in terms of their knowledge base and the way they should communicate with customers. The chatbot needs to be fed new and meaningful data (i.e. content) that can answer customer questions and queries.

Ways Chatbots Can Benefit Your Marketing Strategy

With competitors looking to take your customers, you have to stand out with a proactive approach. The easiest approach to multilingual support is simply using a machine translation. However, there are some languages that rely heavily on context, and their literal translation can be inaccurate.

But it is also important to ensure that customer responses are being properly addressed to build trust. They use the chatbot to give the customer a quick response and prepare for the next step by asking them to keep the necessary details handy. In this way, they streamline metadialog.com the process for the customer and the customer care agent by reducing the need to repeat information. For example, leading eCommerce platform Shopify uses a simple automated message on their support handle before connecting the customer to a human representative.

Any deviation from a flowing script may result in a frustrating and unpleasant experience for your customers. Some chatbots are limited in their understanding of the human conversation and only follow pre-mapped conversation flows. The chatbot helps Estée Lauder connect with their customers without the need to visit physical, or even online, stores. It enables fulfilment of their customers’ needs while also providing CRM opportunities for the business and capturing customers’ details (e.g. phone numbers). All while being based in a channel that customers have shown to be receptive of with innovative experiences. In essence, a chatbot is a computer program or software that manages to automate conversations with users.

After every discussion or process has been completed, chatbots in the education sector can assist in gathering feedback from all stakeholders. This can assist schools in gathering important data and addressing issues that lead to subpar outcomes. Higher education chatbots can offer instant assistance to students by providing quick answers to their questions and helping them find the information they need. Education bots are especially helpful for students who have questions outside of regular class or office hours, or for those who are studying remotely.

• These days, everyone can give a chatbot a professional look using advanced web design software with an extensive range of tools.
• This way students get a free environment to come forward and get a clearer view.
• Let students and parents access exam info, dates, exam schedule, test results / grades in an easy manner anytime they need to.
• He cautions that « GPT democratizes plagiarism. » « Anyone can use it as a free form of ghostwriting since some students have admitted to using it to help them with their essays, but sometimes ChatGPT’s comments have been shown to be false. »
• One of the students who developed the bot, Emma Weiss, is a marketing and finance major at the University of Washington’s Foster School of Business and is involved in undergraduate diversity services.
• This helps teachers take a holistic approach while also focusing on the gaps and saves them a lot of time on tedious tasks, which in turn can go into building a healthier relationship with the students.

One of the most valuable features of ChatGPT is its ability to provide study support to students. Whether you’re struggling with a particular subject, or just need some help getting started with a new assignment, ChatGPT can provide you with personalized recommendations and guidance. ChatGPT can also help you to identify areas metadialog.com where you need to improve your skills, and provide you with resources to help you do so. The university wanted to provide all its students and faculty with easy access to OBGYN and mental well-being information. Chatbots increase student engagement by providing personalized and immediate responses to their questions.

The future of AI and chatbots in education

Click the banner below for exclusive content about software in higher education. Much of the early panic over ChatGPT has subsided as instructors have realized the limitations of the AI, tools have been developed to detect its use and thought leaders have encouraged colleges to embrace tools like ChatGPT. These are three out of nearly two thousand optional comments from the survey which almost 6,000 students in Sweden recently participated in.

The results indicated that chatbot are most likely to be very helpful in teaching and learning because it has helped students getting an instant response. However, results showed that the main reason for students to stop using chatbot involved getting incorrect information and worried about Chatbot making mistakes. The result further show that there is no significant difference in the use of eLVa between male and female students.

Benefits of Using AI Chatbot in the Education Sector

However, AI will not (but may in next 20 something years) replace a student’s favorite teacher but can serve as a helper to the teacher or alternatively, the means of modern education. Setting up a chatbot for educational institutions will bring in more students with the right decisions and give it the “digital edge”. Schools can deliver personalized learning experiences since not all students understand and learn in the same way. Chatbots can personalize the learning plan to meet the demands of each student by ensuring that students get maximum knowledge- both in and out of the classroom. Chatbots can provide academic support to students, such as answering questions on coursework, providing resources for research and study, and offering feedback on assignments.

• For complex queries, that chatbot can always give the email address or phone numbers of the concerned department so the students can get in touch.
• Assistance with payments, the inclusion of a new module to the curriculum, or the meeting of a deadline can all be proactive and beneficial to a better student experience.
• To make education more accessible, affordable and flexible, Whizard whatsapp chatbot for education has made the online learning process simpler as institutes can engage in conversation with students in a more personalised manner.
• Education chatbots and chatbots in general have come a long way from where they started.
• They can be improved with feedback and offer perfect answers to queries with faster and specific replies.
• The proposed architecture could be easily extended with new NLU services and communication channels.

Thus, educational chatbots can help to improve student satisfaction, support a positive learning experience, and a greater student engagement. Chatbots can also help teachers create more engaging learning experiences by providing real-time feedback and personalized recommendations for further study. By having access to instant information and resources, students are able to explore new ideas at their own pace without feeling overwhelmed. Also, chatbots can be programmed with prompts that encourage critical thinking and problem-solving skills – making them ideal tools for exploring more complex topics. Also, chatbots provide an additional level of support for struggling students who may have difficulty understanding or retaining certain concepts or materials. Collecting feedback is a great way to measure user satisfaction, improve support team performance and enhance the existing products and services.

Improvement in teacher performance

This involves manually uploading a list of relevant responses that match certain keywords entered by the user. This requires a staff member to man the bot and be prepared to answer client queries quickly and efficiently. Some organizations use a combination of both, enabling them to accommodate queries at all times of the day. Lastly, if you’re a school administrator, you might need to deal with concerns from teachers on chatbots for education. Because of the power of AI tech, many people (in many industries) are afraid they might be replaced. And, especially when access to schools is limited (like in the case of the COVID-19 pandemic or another natural disaster), interacting with a chatbot may be a better way of learning for students than just having to read textbooks alone.

So how to engage an online learner and how to personalize his learning experience, just like in a classroom? On EdTech platforms, students mostly search for different courses and fee structures. Its time consuming to provide all the details, so the education chatbot comes into the picture. The education bot proves to be very efficient here providing every detail about courses, fees, syllabus, admissions, and so on. This will increase transparency and foster positive relationships with students and their parents. Chatbots today find their applications in more than just customer services and engagement.

ChatGPT For Students: How AI Chatbots Are Revolutionizing Education

Sex education is taught in public schools on topics ranging from abstinence and reproduction to sexual orientation and sexually transmitted diseases. The bot even guided students in creating social media posts and helped them pick hashtags that would work best. By deploying this chatbot, the UK Cabinet Office managed to increase user engagement by 43.5%. They build their chatbot with Engati which helped them answer 79% of all queries, passing only the complex ones to live chat agents.

They can answer any questions you have and guide you through the process of deploying the best-in-class educational chatbot and ensuring you use it to its full potential. AI chatbot for education handles the task and plans the course schedule according to the time slot of both the students and the teachers. It gathers all the relevant information and plans the course accordingly to support timely completion and regular interactions. It’s easy to take an entrance test, track students’ performance, short-list those who qualify and answer all their queries through the AI bots. It is because the process takes a lot of time and so, it is better if it is automated.

Why Should you Deploy NCRTS Educational Bots?

With this, constant customer support and maintenance services are offered by the developers of the company. All the above-mentioned features assist education institutions to get better ratings and improving these individually without technology in place is slow and ends up in mismanagement. The most essential advantage is that students are required to use these digital platforms for training on a daily basis in order to prepare them for the future. The chatbot should reflect the institution’s values and brand and be designed to communicate in a way that resonates with the target audience. Virtually all the responding students are familiar with ChatGPT, the majority use the tool, and 35 percent use the chatbot regularly. For example, you can integrate your bot with popular apps like Facebook Messenger, which is one of the most used communication channels for students.

Designing courses that are reasonably priced and offer a range of benefits can attract more students to enroll. Higher education chatbot helps to understand student requirements through personalized conversation and offers courses accordingly. Apart from that, the education bot also responds to all payment-related queries in real time thus eliminating longer waiting times. The educational chatbot is revolutionizing the way Edtech organizations and institutions provide instant assistance and share information with their students, teachers, and educators. Uses of chatbots for education are likely to grow and become increasingly sophisticated as the technology advances and expands. Researchers have already developed systems that possess the ability to detect whether or not students can understand the study material.

A bot is nothing more than a computer program that automates certain tasks, typically by chatting with a user through a conversational interface. Socratic is an AI chat app that helps students with their learning goals. It uses AI to understand questions submitted by a wondering student and matches that query with the best online resources to help find an answer or to dig further into the topic. Users will need to download the Android or iPhone app, type a question into the chat, and surf the supplied resources related to the question. It works like a specialized version of Google Search, only completely tailored toward common learning objectives.

With many companies looking to solidify their online presence, artificial intelligence-powered (AI-powered) chatbots are a great way to improve the current customer experience. Beyond this more traditional use of chatbots in e-commerce, online shopping bots can offer a range of other services—all designed to uplevel and improve the customer experience. A checkout bot is a shopping bot application that is specifically designed to speed up the checkout process.

Communicate in more languages

When you want to know more about creating an intelligent fashion bot of your own, book a demo with Intelistyle. The bot will continually offer new options, including prompting you to try different styles or watch videos of the collection. All of these tools keep you engaged and increase the likelihood of a sale.

Whether new to sneaker collecting or an experienced pro, the Kodai AIO bot is invaluable for snagging the hottest sneakers on the market. Its providers are committed to providing users with an unbeatable experience and offer a detailed dashboard with setup guides and information about upcoming releases. The bot retails for $175 for the first two months and then $59.99 monthly, although it is often out of stock and must be purchased through a reseller. With over 10,000 positive testimonials on Twitter and an average support reply time of 3 hours, it’s no wonder the AIO bot is a top choice for many sneaker collectors. Plus, with a free mobile app available for both Android and iOS users, you can easily control and monitor your sneaker-purchasing activities on the go.

Simulated Human Behavior

Pionex is a crypto exchange with built-in trading bots, and you have access to 12 unique training bots at no extra fee. These trading bots allow you to automate your trading strategy, so you don’t need to monitor the market constantly. Mizar’s users can easily create long and short bots, manage their positions metadialog.com from TradingView or other systems, and trade from Mizar’s Smart Trading Terminal. Multiple entry zones, stop-loss, take profit, trailing, and DCA are some of the trading features offered by Mizar. WunderTrading is a crypto automation platform with mirror trading and crypto portfolio management tools.

Such bots can either work independently or as part of a self-service system. The bots ask users questions on choices to save time on hunting for the best bargains, offers, discounts, and deals. Watch the video to learn more about sneaker bots and how companies like Nike are handling them.

How to Make an Online Shopping Bot in 3 Simple Steps?

For example, « data center »proxies make it appear as though the user is accessing the website from a large company or corporation while a « residential proxy » is traced back to an alternate home address. Whichever type you use, proxies are an important part of setting up a bot. In some cases, like when a website has very strong anti-botting software, it is better not to even use a bot at all. Despite the new Bing’s immense popularity, there are some major downsides to the AI chatbot, including that it is not always available.

One of the more exciting shopping bots for the trendy fashion lovers this holiday season is probably CelebStyle, which allows users to find products based on the celebrities they admire. The CelebStyle bot opens up the conversation by asking, “Which celeb’s style do you want to see? RooBot, a bot created by Blue Kangaroo, enables users to search for millions of items. This gives customers an easy way to compare different retail store options, price hunt, set alerts for price drops, and save the item for future purchasing. The bot also guides users through its catalog with different suggestions, conversational prompts, and clickable menus. Digital marketing specialists at Sephora often praise the chatbots, pointing out their ability to easily engage the users, and provide them with 24/7 personalized conversations.

#13 Chatbot example: Structurely’s Asia Holmes – Engage & qualify your online leads

Check out our in-depth guide that delves deeper into the meaning of chatbots. Research has shown that Telegram has a 20% view rate, whereas Facebook has 4% and Instagram 3%. These features make it one of the go-to platforms for social media marketing. You can also use it as an internal tool to communicate with your employees. To make an engaging shopping chatbot, you need an excellent chatbot builder. Appy Pie’s Chatbot Builder is one of the best chatbot builders available in the online market.

It’s truly one of the best Nike SNKRS bots you can find on the market. But I know that’s because they’ve never heard of an excellent Nike bot – Project Enigma. You can only find it on Twitter, but the account is protected from outsiders’ eyes. All its other traces lead to bot rentals, so don’t expect to find a website. You might think the nickname Untamable cooking machine is just a clever marketing slogan, but it’s not.

Footprinting bots

Ecommerce bots have quickly moved on from sneakers to infiltrate other verticals—recently, graphics cards. In early 2020, for example, a Strangelove Skateboards x Nike collaboration was met by “raging botbarians”. According to the company, these bots “broke in the back door…and circumstances spun way, way out of control in the span of just two short minutes.

Machine learning is deducing trends from data patterns and making adaptations based on them. If you want to use bots in 2023, be prepared to get interactions blocked and constantly change your interaction provider if you want to continue automating likes over a long period of time. Given the measures Instagram is taking, this is just the reality. If an interaction threshold is crossed, users either receive a notification letting them know that their action has been blocked or their interactions are simply not counted. This is experienced when an account likes a post and then it’s automatically unliked by Instagram.

How Chatbots for Customer Experience Deliver Results

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Concerning e-commerce, WeChat enables accessible merchant-to-customer communication while shoppers browse the merchant’s products. Get this delivered to your inbox, and more info about our products and services.

• For example, a user wants to consult about the regulations of the law of a divorce or inheritance process.
• RooBot, a bot created by Blue Kangaroo, enables users to search for millions of items.
• An increased cart abandonment rate could signal denial of inventory bot attacks.
• This is a platform that enables you to make automated trading in crypto and save time.
• This depth of ability makes it one of the best eCommerce chatbot use cases we’ve seen.
• Although the “language” the bots devised seems mostly like unintelligible gibberish, the incident highlighted how AI systems can and will often deviate from expected behaviors, if given the chance.

Many shoppers add products to the cart but leave the site from other pages, after continuing to browse, before or after they reached the cart page. Turn your Shopify store visitors into customers with Heyday, our easy-to-use AI chatbot app for retailers. A leader in conversational AI, Heyday’s retail bots get smarter with every customer interaction. Ready to work instantly, or create a custom-programmed bot unique to your brand’s needs with the Heyday development team.

Frequently Asked Questions (FAQs)

In addition, it would have guided prompts within the bot script to increase its usability and data processing speed. Price comparison, a listing of products, highlighting promotional offers, and store policy information are standard functions for the average online Chatbot. A shopping bot or robot is software that functions as a price comparison tool.

• Make your chatbot constantly generate leads, motivate them to share their contacts, and do the target action.
• One great feature when using Facebook for social commerce is that the Facebook Shops are customizable, meaning you can build a customized experience consistent with your brand.
• You.com is an AI-based search engine that also has a chatbot (YouChat) connected to it.
• Hackers use this type of bot to attack dating apps and websites.
• In the TechFirst podcast clip below, Queue-it Co-founder Niels Henrik Sodemann explains to John Koetsier how retailers prevent bots, and how bot developers take advantage of P.O.
• But Nike told CNBC it has up to a 98% success rate combating bots in the high-demand launches.

It’s estimated that over 30% of all online purchases are returned. If a shopper is conducting behavior that indicates a return is likely, eCommerce chatbots can preemptively intervene to prevent a return from ever happening. For example, if a person has checked the size guide and added two of the same item in the cart in different sizes, a chatbot can intervene to help the person find the right size. This not only eliminates a customer from having to go through the hassle of returning an item, but also saves the retailer significant costs related to returns. Generally, these shopping bots rank items by price and let buyers link directly to the website of an online merchant site to actually buy their preferred product. It’s time for the last part—how to create your own chatbot for ecommerce.

Every question asked should bring the user closer to the answer they want. If you need so much information that you’re playing a game of 20 Questions, then switch to a form and deliver the content another way. Vedant Misra, artificial intelligence tech lead at HubSpot, explains how personalization drives repeat users.

• With the help of codeless bot integration, you can kick off your support automation with minimal effort.
• They works thanks to artificial intelligence and the Natural Language Processing (NLP) message recognition engine.
• The bot also offers multi-task support, a simple interface, and multiple checkout modes in milliseconds to bypass Supreme.
• It changes your bot’s appearance to rhyme with your business needs.
• They don’t auto-translate by channel or offer in-depth reporting—and they don’t have collaboration in their training tools.
• Wrath beats the anti-bot security measures with frequent, fast, and spot-on updates for every module.

Each of those proxies are designed to make it seem as though the user is coming from different sources. Once the software is purchased, members decide if they want to keep or « flip » the bots to make a profit on the resale market. Here’s how one bot nabbing and reselling group, Restock Flippers, keeps its 600 paying members on top of the bot market.

But like with any other good bot, it won’t be easy, so be prepared for an expensive challenge. But a bot that is worthy of your time will score you more or less Ws with every release. According to the most recent data of our success tracker, Wrath has been killing it for quite some time – it’s not a coincidence why it’s at the top of our list.